Client Agreement & Terms

Last updated: September 20, 2026

This page provides the current Client Agreement & Terms used by Homegrown Consulting LLC, doing business as Homegrown Connections (“Homegrown Connections”). Viewing this page or using the website does not by itself constitute acceptance of this Agreement. A client accepts the applicable version separately during enrollment.

1. PARTIES AND AGREEMENT

This Client Agreement & Terms (“Agreement”) is between Homegrown Consulting LLC, doing business as Homegrown Connections, and the individual enrolling in or purchasing services (“Client”).

The specific service selected, session schedule, price, and payment arrangement will be identified separately during enrollment. Those enrollment terms and this Agreement together govern the services provided.

Services are personal to the Client and may not be transferred, assigned, shared, or resold.

2. NATURE OF SERVICES

Homegrown Connections provides personalized, non-clinical dating and relationship guidance intended to help clients develop clarity, reflect on their experiences, evaluate choices, and make their own informed decisions.

Services may include the Relationship Readiness course, the Relationship Readiness Review, expanded individual sessions, or other agreed-upon guidance. Services are provided through live, one-on-one interaction and may be conducted in person or remotely as agreed. They do not consist of prerecorded courses or videos.

Homegrown Connections provides questions, frameworks, observations, and practical tools. The Client remains responsible for all decisions, actions, communications, relationships, and outcomes.

3. NON-CLINICAL SCOPE

Homegrown Connections is not therapy, counseling, mental-health treatment, medical care, diagnosis, legal advice, crisis intervention, or emergency support. Services are not a substitute for assistance from a licensed medical, mental-health, legal, or other qualified professional.

Homegrown Connections does not diagnose or treat mental-health conditions and does not provide emergency services. A Client experiencing an emergency or immediate risk of harm should contact 911, call or text 988, or seek assistance from an appropriate licensed professional or emergency provider.

Homegrown Connections may recommend that a Client obtain assistance from a licensed or otherwise qualified professional when an issue falls outside the scope of the services.

4. ELIGIBILITY AND CLIENT RESPONSIBILITIES

The Client must be at least 18 years old and legally able to enter into this Agreement.

The Client agrees to participate honestly, communicate relevant concerns, attend scheduled sessions, complete any work the Client chooses to undertake between sessions, and make independent decisions about how to use the information discussed.

The Client is responsible for determining whether the services are appropriate for the Client’s needs. Homegrown Connections may decline, pause, or discontinue services when the Client’s needs fall outside the appropriate scope of the services.

5. FEES AND PAYMENT

The price, included services, and available payment arrangement will be disclosed and accepted during enrollment.

Payment is due according to the arrangement selected by the Client. Homegrown Connections may suspend future services when an amount is legitimately due and remains unpaid. Suspension does not eliminate amounts already owed for delivered, completed, forfeited, or otherwise earned services.

Payments may be processed by Stripe or another identified third-party payment processor. Homegrown Connections does not receive or store the Client’s complete payment-card number.

Except as expressly provided in this Agreement, completed and forfeited sessions are nonrefundable.

6. SCHEDULING, RESCHEDULING, AND CANCELLATIONS

The Client may request to cancel or reschedule a session by email or text message. The time the message is received determines whether adequate notice was provided.

A cancellation or rescheduling request received at least 24 hours before the scheduled starting time may be rescheduled without penalty, subject to availability.

A cancellation received less than 24 hours before the scheduled starting time is a late cancellation.

The Client’s first late cancellation during an engagement is eligible for one virtual makeup session without an additional session fee. The makeup must be scheduled and completed within 30 days of the missed session. If it is not completed within that period, the session is forfeited.

After the first late cancellation, each additional late cancellation results in forfeiture of the affected session. A forfeited session is treated as used and is not refundable or replaceable.

If the Client has not arrived or made contact within 10 minutes after the scheduled starting time, the Client will be considered a no-show and the session will be forfeited.

If the Client arrives late, the session may still end at its originally scheduled time. Homegrown Connections is not required to extend or replace time lost because of the Client’s lateness.

7. HOMEGROWN CONNECTIONS CANCELLATIONS OR LATENESS

If Homegrown Connections cancels a session, the Client will receive a rescheduled session without penalty.

If Homegrown Connections begins a session late, the lost time will be restored when practical. If the time cannot reasonably be restored, Homegrown Connections will provide an appropriate credit, rescheduled time, or refund remedy.

8. CLIENT WITHDRAWAL AND REFUNDS

A Client may discontinue services at any time by providing written notice by email or text message.

When a Client voluntarily withdraws from a prepaid multi-session service, the refund for unused sessions will be calculated at $150 for each unused session. Completed sessions, forfeited sessions, and sessions that otherwise became nonrefundable under this Agreement are not considered unused.

Any properly calculated refund will be issued within 30 days after withdrawal is confirmed. Refunds will ordinarily be returned through the original payment method when reasonably available.

This voluntary-withdrawal formula does not increase a refund beyond the amount the Client actually paid and does not require Homegrown Connections to refund a completed or forfeited session.

9. TERMINATION BY HOMEGROWN CONNECTIONS

Homegrown Connections may decline, pause, or terminate services when:

• The Client’s needs fall outside the appropriate scope of the services;

• Continued services would be unsafe, inappropriate, unlawful, or professionally unsuitable;

• The Client engages in threatening, abusive, harassing, deceptive, or seriously disruptive conduct;

• The Client repeatedly fails to attend, participate, or comply with scheduling requirements;

• Payment remains legitimately due and unpaid; or

• Another substantial reason makes continued services impractical or inappropriate.

If Homegrown Connections terminates a prepaid multi-session service, any refund due for unused sessions will be based on the amount actually paid for the applicable block of sessions. The calculation is:

Amount paid for the applicable block ÷ number of sessions included in that block × number of unused sessions remaining in that block.

Completed and forfeited sessions are not unused. Homegrown Connections may deduct any legitimate unpaid balance before issuing the refund. Any remaining refund will be issued within 30 days after termination.

10. CONFIDENTIALITY

Homegrown Connections will treat information shared by the Client as private and will use reasonable care in handling it. Coaching communications are not protected by the same legal privileges that may apply to communications with licensed medical, mental-health, or legal professionals.

Homegrown Connections may disclose Client information:

• With the Client’s authorization;

• When required by law, court order, subpoena, or other valid legal process;

• When reasonably necessary to respond to an immediate threat to the safety of the Client or another person;

• When reasonably necessary to report or respond to suspected unlawful conduct or another serious legal concern;

• To service providers or professional advisers who reasonably need the information to support business operations and are expected to handle it appropriately; or

• To establish, exercise, or defend legal rights.

Homegrown Connections cannot guarantee the privacy or security of information transmitted through ordinary email, text messaging, video services, or other third-party communication systems.

Additional information about the handling of personal information appears in the Homegrown Connections Privacy Policy.

11. COMMUNICATIONS AND RECORDS

The Client authorizes Homegrown Connections to communicate using the email address and telephone number provided by the Client. Email and text messages may be used for scheduling, reminders, service communications, notices, and other administrative matters.

The Client is responsible for keeping contact information current and reviewing communications sent by Homegrown Connections.

Homegrown Connections may maintain reasonable records concerning enrollment, attendance, payments, cancellations, communications, worksheets, session notes, and service delivery.

12. MATERIALS AND INTELLECTUAL PROPERTY

Worksheets, frameworks, written materials, exercises, course content, and other resources supplied by Homegrown Connections are provided for the Client’s personal, noncommercial use.

Unless Homegrown Connections gives prior written permission, the Client may not reproduce, distribute, publish, sell, license, teach, record, publicly display, or create commercial materials from Homegrown Connections content.

The Client retains ownership of original personal information and written responses created by the Client.

13. NO RECORDING

Sessions may not be audio-recorded, video-recorded, transcribed by an automated service, livestreamed, or shared with another person without prior written agreement from Homegrown Connections and everyone participating in the session.

Homegrown Connections does not provide prerecorded sessions as a substitute for live services.

14. NO GUARANTEE OF RESULTS

Homegrown Connections does not guarantee that the Client will meet a partner, begin or maintain a relationship, achieve a particular personal outcome, or make any particular decision.

Dating, relationships, personal choices, and interactions with other people involve circumstances outside the control of Homegrown Connections. The value and results of the services depend in part on the Client’s participation, judgment, decisions, actions, and circumstances.

15. ASSUMPTION OF RESPONSIBILITY

The Client understands that decisions about dating, communication, relationships, personal safety, health, finances, living arrangements, or other personal matters remain solely the Client’s responsibility.

The Client is responsible for independently evaluating other people, circumstances, risks, and choices. Homegrown Connections does not perform background investigations or guarantee the identity, character, safety, compatibility, intentions, or conduct of another person through its coaching services.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Homegrown Connections will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the services, the Client’s decisions, or the conduct of another person.

To the fullest extent permitted by law, the total liability of Homegrown Consulting LLC, Homegrown Connections, and their owners, employees, contractors, and representatives for a claim arising from the services will not exceed the amount the Client paid for the specific services giving rise to the claim.

Nothing in this Agreement excludes or limits liability that cannot legally be excluded or limited under applicable law.

17. GOVERNING LAW

This Agreement is governed by the laws of the State of Missouri, without regard to conflict-of-law principles.

18. CHANGES TO SERVICES OR AGREEMENT

Any material change to the Client’s selected service, price, or payment obligation must be communicated and accepted separately.

Homegrown Connections may update this Agreement for future services or enrollments. The version accepted by the Client will continue to govern that enrollment unless the Client and Homegrown Connections agree in writing to a change or a change is required by law.

19. ENTIRE AGREEMENT, SEVERABILITY, AND WAIVER

This Agreement, together with the service and payment terms accepted during enrollment, constitutes the complete agreement between the Client and Homegrown Connections concerning the purchased services.

If any provision is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

A failure or delay in enforcing a provision does not waive the right to enforce that provision later.

20. NOTICES

Notices under this Agreement may be delivered by email or text message using the contact information exchanged by the Client and Homegrown Connections. A notice is considered delivered when sent, unless the sender receives notice that delivery failed.

21. SURVIVAL

Provisions concerning payment obligations, refunds, confidentiality, records, intellectual property, responsibility for decisions, limitations of liability, governing law, and any other provisions that logically should continue will survive completion or termination of the services.

22. ELECTRONIC ACCEPTANCE

The Client may accept this Agreement electronically, including by checking an acceptance box, selecting an acceptance button, signing electronically, or completing another affirmative acceptance process presented during enrollment.

Homegrown Connections may retain the Client’s name, acceptance date and time, and the version of the Agreement accepted. Electronic acceptance has the same effect as a handwritten signature to the extent permitted by law.

Viewing this website or this public copy of the Agreement does not by itself constitute acceptance.

23. ACKNOWLEDGMENT

By accepting this Agreement during enrollment, the Client confirms that the Client:

• Is at least 18 years old;

• Has read and understands this Agreement;

• Understands the non-clinical nature and limitations of the services;

• Understands the cancellation, makeup, no-show, withdrawal, and refund provisions;

• Understands that outcomes are not guaranteed;

• Accepts responsibility for personal decisions and actions; and

• Agrees to be bound by this Agreement and the service and payment terms accepted during enrollment.

CONTACT

Homegrown Consulting LLC

Doing business as Homegrown Connections

Email: [info@homegrown-connections.com](info@homegrown-connections.com)

Telephone: (314) 744-9077